Cruisebound Privacy Policy
INTRODUCTION

This Privacy Policy (the “Policy”) describes the types of information that Cruisebound (the “Company,” “we,” or “us”) gathers from visitors to our website and to our co-branded websites, which we operate with one or more business partners (collectively, the “Sites”).

INFORMATION WE COLLECT AND USE

“Personal Information” means information that can be associated with a particular user. The chart below details what personal information we collect when you use the Sites:

What Personal Information We CollectHow We Collect the Personal InformationWhy We Collect the Personal Information
Information you provide directly, such as name, phone number, email address, mailing address, and similar information.We ask you to input this information directly.To respond to your inquiries, to provide you with the resources and services you request, and to contact you regarding other services we offer that may be of interest to you.
Information we collect regarding use of the Sites, such as time spent on particular pages, numbers of clicks on particular pages, and similar information.We collect this information automatically as users use the Sites.To research regarding the effectiveness of the Website and our business planning, marketing, advertising, and sales efforts.
Information regarding user connection to the Sites, such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information.We collect this information using cookies and similar technologies.To maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Information related to bookings, such as name, phone number, email address, mailing address, and similar information.We ask you to input this information directly.To ensure that you receive services that you book through the Sites.

If you are not comfortable with our accessing and using personal information as described above, you should not provide it (and should take steps to disable any technology that automatically provides us with personal information). This may affect our ability to provide you with information and services through the Sites; however, that is your choice.

When you provide information through a co-branded website, we may use that information to contact you about offers that may be of interest to you, though they may not be offers from the business partner with which we run a co-branded website.

You may adjust your web browser software if you do not wish to receive cookies, but this may prevent you from taking advantage of some of the Sites’ features. Please refer to your browser to learn more about these functions. You may request to opt-out of Google’s use of cookies by visiting www.google.com/ads/preferences.

We may use non-personal information (that is, information that cannot be associated with a particular user) to analyze trends, administer the Sites, and gather broad demographic data for aggregate use. We may also use non-personal information and other de-identified information for any lawful business purpose without any obligation or accounting to you. For example, we can use non-personal information for developing products, services, and providing those offerings to other users and third parties.

HOW WE MAY SHARE INFORMATION

We do not sell personal information. We do not share personal information except in the following situations:

  • Business Transfers. We may share or transfer personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. We do not share, sell, rent or trade personal information with third parties for their promotional purposes.
  • Compliance with Law and Prevention of Harm. We may disclose personal information if we have a good faith belief that such disclosure is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce any applicable terms of service, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to the rights, property or safety of the Company, our users, yourself or the public. We may be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

CHOICES REGARDING YOUR PERSONAL INFORMATION

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

You may request information about our collection, use, and disclosure of their information (a “Request to Know”), including:

  • the categories and specific pieces of personal information we have collected about the user;
  • the categories of sources from which we have collected the user’s personal information;
  • the business or commercial purpose for collecting or selling the user’s personal information;
  • the categories of personal information we have sold about the user; and
  • the categories of Third Parties with whom we have shared, disclosed for a business purpose, or sold the user’s personal information, and which categories of personal information we have sold to which categories of Third Parties.
Users may also request that we delete their personal information (a “Request to Delete”).

Requests to Know

Users may submit a Request to Know by emailing us at [email protected].

Users may submit two types of Requests to Know: (1) A request for the specific pieces of personal information that we have collected about you in the past twelve months; or (2) a request for the categories of personal information that we have collected about you in the past twelve months, and we have used and disclosed that personal information.

When you submit a Request to Know, we may ask you to provide certain pieces of information in order to verify your identity, such as your name, email address, and phone number. If you submit a Request to Know for the specific pieces of information that we have collected about you, we may also require you to submit a signed declaration under the penalty of perjury stating that you are the consumer whose personal information is the subject of the Request to Know.

If we are able to verify your identity, we will respond to your Request to Know by: (a) providing the requested information; or (b) explaining why we are not required to provide the requested information. If we are unable to verify your identity, we will respond by explaining why we cannot verify your identity. We will confirm receipt of your Request to Know within 10 days and will respond to your Request to Know within 45 days. If a response requires additional time, we will notify you of the basis for the delay and may extend our response period up to an additional 45 days.

If we provide the information requested, we will provide the information free of charge and in a readily useable portable format. We have no obligation to provide personal information to you more than twice in a 12-month period. If a Request to Know or series of Requests to Know are manifestly unfounded or excessive, we may charge a reasonable fee for processing the Request(s) to Know, or may refuse to process the Request(s) to Know.

Requests to Delete

Users may submit a Request to Delete by emailing us at [email protected]. When you submit a Request to Delete, we may ask you to provide certain pieces of information in order to verify your identity, such as your name, email address, and phone number. If we are able to verify your identity, we will respond to your Request to Delete by (a) deleting your personal information and, if applicable, directing any of our Service Providers to delete your personal information; or (b) explaining why we are not required to delete your personal information. We may choose to delete personal information by de-identifying, aggregating, or completely erasing the Personal Information. We will specify the manner in which we delete your personal information.

If a Request to Delete or series of Requests to Delete are manifestly unfounded or excessive, we may charge a reasonable fee for processing the Request(s) to Delete, or may refuse to process the Request(s) to Delete.

Other Provisions

Accessibility and Language – Any person that is unable to access this Policy may request this Policy in an alternative format or language by contacting us at [email protected].

International Users – The Company and its servers are located in the United States and are subject to applicable local, state, and federal laws. Users who choose to access the Sites do so on their own initiative and at their own risk, and are responsible for complying with all applicable laws, rules and regulations. Users who choose to access the Sites consent to the use and disclosure of information in accordance with this Policy and subject to such laws. We may limit the Sites’ availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. We do not represent or warrant that the Sites or any parts thereof are appropriate or available for use in any other jurisdiction.

Children’s Privacy – The Sites are neither directed to nor structured to attract users under the age of 16. If you are under the age of 16, you are not permitted to use the Sites. The Company does not knowingly collect personal information from users under the age of 16. If you are a parent with concerns about children’s privacy issues in conjunction with the use of the Sites, please contact the Company at [email protected].

Do Not Track Signals and Collection of Information for Third-Party Advertising – The Company is required to disclose how it responds to “Do Not Track Signals.” At this time, the Sites do not accept "do not track" signals and may track, use cookies, or use advertising when a “do not track” mechanism is in place.

Amendments – We may modify or amend this Privacy Policy from time to time. If we make any material changes, as determined by us, to this Privacy Policy, including in the way in which personal information is collected, used or transferred, we will notify you by e-mail to the address specified in your profile or by means of a notice on the Site prior to the change becoming effective.

CONTACT US

If you have questions about this notice, you can contact us as follows:

By email:
By mail:

Cruisebound, Inc.
228 Park Ave S PMB 33106
New York, NY 10003-1502